Frequently Asked Questions
Everything you need to know about brightening and cooling your home.
What is the standard shipping time for lighting and fans?
Most orders are processed within 1-2 business days. Shipping typically takes 3-7 business days depending on your location, though larger ceiling fans may require additional handling time.
Do your products come with a warranty?
Yes, all TEDS products include a manufacturer's warranty. Most ceiling fans feature a limited lifetime motor warranty, while our LED lighting fixtures typically carry a 2 to 5-year warranty.
What is your return policy if a fixture doesn't fit my space?
We offer a 30-day return policy for unused items in their original packaging. Please ensure the product has not been installed to be eligible for a full refund.
Are light bulbs included with the fixtures?
This varies by product. Integrated LED fixtures have built-in light sources, while traditional socket fixtures may require separate bulb purchases. Please check the 'Specifications' section on the product page.
Do you offer professional installation services?
TEDS Lights and Fans specializes in retail sales only. We recommend hiring a licensed electrician to ensure your new fixtures and fans are installed safely and according to local building codes.
Can I use indoor fans on a covered porch or patio?
No, indoor-rated fans should only be used in dry, enclosed spaces. For outdoor areas, please browse our selection of 'Damp Rated' or 'Wet Rated' fans designed to withstand humidity and moisture.